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Automating Relevance and Trust Detection in Social Media Data for Emergency Response

Much has been written concerning the value of using messaging and microblogged data from crowds of non-professional participants during disasters. Often referred to as microblogging, the practice of average citizens reporting on activities “on-the-ground” during a disaster is seen as increasingly valuable. Data produced through microblogging is seen as ubiquitous, rapid and accessible, and it is believed to empower average citizens to become more situationally aware during disasters and coordinate to help themselves. Microblogging is seen to have intrinsic value across responder organizations and victims because of its growing ubiquity, communications rapidity, and cross-platform accessibility.

However, despite the evidence of strong value to those experiencing the disaster and those seeking information concerning the disaster, there has been very little uptake of message data by large-scale, disaster response organizations. Real-time message data being contributed by those affected by a disaster has not been incorporated into established mechanisms for organizational decision- making. Through this research, we seek to find mechanisms to automatically classify information within a microblogged data stream to be relevant (i.e., disaster related) as well as verifiable and actionable.

Publications

People

Faculty

Cornelia Caragea

Associate Professor, Computer Science, Kansas State University

Andrea H. Tapia

Associate Professor, College of Information Sciences and Technology, The Pennsylvania State University

Anna Squicciarini

Assistant Professor, College of Information Sciences and Technology, The Pennsylvania State University

Students

Sam Stehle Kishore Neppalli

This research is supported by a collaborative grant from the National Science Foundation. [NSF project website].